FAQ & Support | Petite Princess

Question 1

How much does a membership cost?

Accepted Answer

Membership is $39.95 USD per month plus applicable tax. Your subscription renews automatically every month until you cancel. New members may receive a 2-day free trial before billing begins.

Question 2

What do I get as a member?

Accepted Answer

Members get unlimited access to the full Petite Princess library of hyper-realistic AI art and video content, including new drops published each week. You can stream videos, browse the gallery, and use search and filters to find your favorite characters and collections.

Question 3

Is my payment information secure?

Accepted Answer

Yes. All payments are processed securely through Stripe. We do not store your full card details on our servers. You can manage your payment method and billing history through the Stripe Customer Portal from your My Membership page.

Question 4

How do I cancel my membership?

Accepted Answer

You can cancel anytime from your My Membership page. After canceling, you keep full access until the end of your current billing period. If you change your mind, you can resume your subscription before the cancellation date.

Question 5

What is the refund policy?

Accepted Answer

All membership charges are non-refundable. You can cancel anytime to stop future billing. If you experience a billing error, please contact support and we will review it promptly.

Question 6

Can I watch on mobile or tablet?

Accepted Answer

Yes. The Petite Princess library is fully responsive and works on modern phones, tablets, and desktop browsers. We recommend a stable internet connection for the best streaming experience.

Question 7

Why am I seeing locked content?

Accepted Answer

Locked content is reserved for active members. If your subscription has expired, been canceled, or is past due, you will need an active membership to unlock the full library. Free previews are available on the homepage for visitors.

Question 8

How do I contact support?

Accepted Answer

For billing, technical, or account questions, email support at the address listed on this page or use the contact options linked in your account dashboard. We aim to respond within 1-2 business days.

Frequently asked questions

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